Bonnecaze Plumbing

Ronny is always quick to come out when there is a plumbing issue! He is very helpful and explains all options to fix any problem.

Bonnecaze Plumbing recently ran a new water line from the road to my home and I was very satisfied with the level of communication I received as well as the very competitive pricing for the job. They even made an additional repair to a previously damaged pipe I had and didn't charge me any extra for that work. I would certainly reach out to them again for future work. Dot was always very friendly and helpful.

I called to have some work done and communicated when I needed it done by. They said they’d call me back to set up a time. They didn’t so I called them back the next day. They told me the same thing. This went on for several days. The last day I called them back, 5 days from my initial phone call, which was the day I needed the work done, they finally told me they couldn’t send someone. Just call me back the first day and tell me that, instead of stringing me along for a week.

One star is too much for this level of nonexistent customer service and poor quality pumbing work. Our home was left with unusable water pressure for over a week. When a job is completed and the customer has a complaint, some effort should be made to resolve it. They could not even be bothered to come see what the problem was, wanted us to agree to "time and materials" before they would even come see what they messed up. We had to have another plumber come fix the problem left by this unprofessional and unreliable company.

I try to support local businesses whenever I can. I called last week and was told what day they would be able to come for service (4 business days later). I'm extremely patient, but they never called me back to confirm the day/time with me, so after waiting, I had to call another company.

A long lasting Baton Rouge buisness still run by original owner. Respectful from the office to the employees and same quality employees for decades. My family built custom homes for 30 years in the finest neighborhoods in the capital area and have always used bonecaze.

The plumbers at Bonnecaze make plumbing look EASY. I've had the guys from Bonnecaze over a few times now, and they always know exactly what to do, and get it down fast. They've repaired 2 broken water lines, 2 gas leaks and replaced a faucet in an old cast iron sink!

Great work, great price and fast service. No complaints